Cookie Policy

Cookie Policy

Effective Date: January 1, 2024

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide, protect, and improve our services.

2. Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to function and cannot be switched off:

- Authentication cookies: HTTP-only secure cookies for OAuth2 authentication and session management

- Security cookies: Protect against security threats and enable secure authentication

- Functionality cookies: Remember your preferences and enable core features

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website:

- Google Analytics cookies: Track website usage, page views, and user interactions

- _ga: Distinguishes users (expires: 2 years)

- _gid: Distinguishes users (expires: 24 hours)

- _gat: Throttles request rate (expires: 1 minute)

- Firebase Analytics cookies: Track application performance and user behavior

- Hotjar cookies: Analyze user behavior, heatmaps, and session recordings

- _hjid: Identifies a user's first visit (expires: 1 year)

- _hjIncludedInPageviewSample: Determines if user is included in analytics sample

- _hjSessionUser: Identifies current session (expires: session)

- Sentry cookies: Error tracking and performance monitoring

3. Third-Party Cookies

We use third-party services that may set their own cookies:

- Google Analytics (Google LLC)

- Hotjar (Hotjar Ltd)

- Firebase (Google LLC)

- Sentry (Functional Software Inc.)

4. Cookie Consent

By using our website, you consent to our use of cookies as described in this policy. You can manage cookie preferences through your browser settings.

5. Managing Cookies

You can control cookies through:

- Browser settings: Most browsers allow you to refuse or delete cookies

- Opt-out tools:

- Google Analytics: https://tools.google.com/dlpage/gaoptout

- Hotjar: https://www.hotjar.com/legal/compliance/opt-out

6. Impact of Disabling Cookies

Disabling essential cookies may prevent you from using certain features of our website, including authentication and configuration saving.

7. Updates to This Policy

We may update this Cookie Policy. Changes will be reflected in the "Last Updated" date.

8. Contact Us

For questions about cookies, contact us at info@optivustech.com.