Optivus Retail Platform
Optivus Tech d.o.o.
Last Updated: 2025-02-04
This Cookie Policy applies specifically to the Optivus Retail platform (the "Platform"), including:
Account registration
User login
Free-tier usage
Credit-based paid usage
Account and billing management
This policy supplements the general Website Cookie Policy available at www.optivustech.com.
Cookies are small text files stored on your device when you access the Platform. They enable secure login, session management, and core system functionality.
The Platform does not use advertising cookies.
A. Strictly Necessary Cookies (Authentication & Security)
These cookies are essential for the Platform to function and cannot be disabled while using the Platform.
They are used for:
User authentication
Session management
CSRF protection
Account security
Secure access validation
Credit consumption validation
Legal basis under GDPR:
Article 6(1)(b) – Contractual necessity
Article 6(1)(f) – Legitimate interest (platform security)
Without these cookies, login and credit usage are not possible.
B. Session Cookies
Session cookies:
Maintain login state
Allow navigation between secure areas
Validate active configuration sessions
Ensure correct credit deduction
Session cookies automatically expire after logout or inactivity.
These cookies do not store payment card data.
C. Preference Cookies
These cookies may store user-selected settings such as:
Language preference
Interface layout preferences
Legal basis: Legitimate interest.
D. Analytics Cookies
The Platform uses the following analytics and monitoring services:
- Google Analytics: Web analytics service for understanding user behavior and platform usage
Cookies used: _ga (distinguishes users, expires: 2 years), _gid (distinguishes users, expires: 24 hours), _gat (throttles request rate, expires: 1 minute)
- Firebase Analytics: Application analytics and performance monitoring
Cookies used for tracking application performance and user interactions
- Hotjar: User behavior analytics, heatmaps, and session recordings
Cookies used: _hjid (identifies first visit, expires: 1 year), _hjIncludedInPageviewSample (analytics sampling), _hjSessionUser (current session, expires: session)
- Sentry: Error tracking and performance monitoring
Cookies used for error tracking, performance monitoring, and security monitoring
These analytics cookies:
Collect aggregated performance data
Are not used for behavioral advertising
Do not track users outside the Platform
Where legally required, analytics cookies are activated only with user consent.
Optivus Retail operates on a credit-based model.
Cookies are used only to:
Validate authenticated sessions
Ensure accurate credit usage tracking
Prevent unauthorized access
Credit balances and transaction records are stored securely server-side and not in cookies.
The Platform relies on the following third-party services:
- Payment processing providers (for credit purchases)
- Hosting providers (Firebase, cloud infrastructure)
- Security monitoring providers (Sentry)
- Analytics providers (Google Analytics, Firebase Analytics, Hotjar)
Where third-party cookies are used, they are limited to secure infrastructure, payment functionality, and analytics (with consent where required).
No advertising networks are used within the Platform.
Because authentication cookies are strictly necessary:
Disabling them will prevent login and Platform use.
Non-essential cookies (if implemented) may be managed through:
Browser settings
Consent management tools (where applicable)
Cookies used within the Platform are:
Transmitted over encrypted HTTPS connections
Protected against unauthorized access
Limited to session identifiers and security tokens
Users are responsible for safeguarding login credentials and logging out from shared devices.
This Cookie Policy may be updated periodically to reflect technical or legal changes.
Continued use of the Platform constitutes acceptance of the updated version.