Privacy Policy

Privacy Policy

Effective Date: January 1, 2024

1. Introduction

Optivus Tech ("we," "our," or "us") operates the configurator platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

- Authentication Data: We collect minimal data necessary for OAuth2 authentication and user account management

- Configuration Data: Your product configurations and selections are stored to enable the configurator functionality

- Usage Data: We collect analytics data through Google Analytics, Firebase Analytics, Hotjar, and Sentry to improve our service

- Technical Data: Browser type, device information, IP address, and usage patterns

3. How We Use Your Information

- To provide and maintain our configurator service

- To authenticate users and manage accounts

- To analyze usage patterns and improve user experience

- To detect and prevent technical issues and security threats

- To comply with legal obligations

4. Analytics and Tracking Tools

We use the following third-party analytics and tracking tools:

- Google Analytics: Web analytics service for understanding user behavior

- Hotjar: User behavior analytics and feedback collection

- Firebase Analytics: Application analytics and performance monitoring

- Sentry: Error tracking and performance monitoring

5. Data Sharing and Disclosure

We do not sell your personal data. We may share data with:

- Service providers (analytics platforms, hosting services)

- Legal authorities when required by law

- Business partners only with your explicit consent

6. Data Retention

- Authentication data: Retained while your account is active

- Configuration data: Retained to enable your saved configurations

- Analytics data: Retained according to the retention policies of our analytics providers (typically 14-26 months)

7. Your Rights (GDPR)

Under GDPR, you have the right to:

- Access your personal data

- Rectify inaccurate data

- Erase your data ("right to be forgotten")

- Restrict processing

- Data portability

- Object to processing

- Withdraw consent at any time

To exercise these rights, contact us at info@optivustech.com.

8. Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure authentication, and regular security assessments.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy. We will notify you of changes by updating the "Last Updated" date.

11. Contact Us

For questions about this Privacy Policy, contact us at info@optivustech.com or visit optivustech.com.